TahiPride Delivery Services UAE

// Fraud Prevention

TahiPride takes seriously the protection of sensitive client data, and we keep a close eye on all of our data and information to thwart any fraudulent or suspicious activity. We work hard to keep you safe, but we also urge you to be on the lookout for any possible fraudulent activity by unscrupulous parties exploiting the Aramex name. The following are some pointers on spotting fraud so that private data is protected.

• Identify Fraud

Recognizing phishing and scam e-mails and other types of communications is key to protecting yourself against fraud and theft. Common warning signs of online scams include:

Requests for Money: Unexpected requests for money in return for delivery of a package, often with a sense of urgency, and used to trick people into sending money and provide personal information such as usernames, passwords, and credit card details.

Requests for Personal Information: Requests for personal and/or financial information for the purpose of committing theft, identify theft and other crimes.

Deceptive Domain Names: Links to misspelled or slightly altered website addresses (e.g. tahipride.com/ tahipride.org/tahipridecourier.com). If you doubt the integrity of any website using the TahiPride brand, please visit our global website: www.tahipride.com or contact TahiPride Customer Care Center at contact@tahipride.com.

• Types of Fraud

Fraudulent Emails and Email Scams: These are the most common online scams. Such emails attempt to trick you by pretending to come from a reputable source, such as from TahiPride (for example from what appears to be an TahiPride email). They will try to get you to share sensitive personal, account information or send a payment. They may also ask you to enroll in winning a prize or entering a competition. We urge customers to be suspicious of any request not coming directly from an Tahipride employee or domain name.

Identity Theft: This occurs when someone tricks you into disclosing/providing personal, financial or account information. Posing as well-known companies, information thieves usually send out e-mails or contact you by telephone asking you to reply or direct you to a fraudulent web page that asks you to provide personal information, such as your credit card number or account password, or even your TahiPride credentials.

Credit Card Fraud: In some instances, credit card fraud occurs when someone's physical credit card is lost or stolen by another party who uses it. Credit card fraud is driven primarily by the compromise of credit card account data during their normal course of usage. Stolen credit card data is often used to attempt fraudulent online purchases.

Spam and Viruses: In our industry, customers usually receive an email suggesting that TahiPride is attempting to deliver a package and request that you open the email attachment to prompt the delivery. This attachment may be a computer virus. Unless you are expecting to receive an email like this, please do not open the attachment and report it to TahiPride Customer Care Center at (contact@TahiPride.com).

Package Tracking Emails: In some cases, customers receive an email containing a tracking number. This number can be verified by inserting it into the “Track Shipment” box on www.tahipride.com. If there are no tracking results returned, it is not a valid tracking number, and TahiPride did not send the email. Please report this email to Customer Care Center at (contact@TahiPride.com).

• Doing Our Part

The security of your personal information is important to us. At TahiPride, we recognize industry standards and employs appropriate administrative, technical and physical security safeguards to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We continually invest in latest world-class technologies to minimize all potential risks for the benefit of our customers, and we remain committed to ensuring we meet the most stringent security requirements and fostering a security culture within our organization. Our commitment to Information Security is always audited and has been recognized by international accreditation bodies such as the British Standards Institution (BSI), as our security measurements are ISO 27001:2013 certified.

• Doing Your Part

TahiPride will keep these measures under review and enhance them from time to time as necessary. It is important for you to protect against unauthorized access to your login information, including your password. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, TahiPride cannot guarantee the absolute security of your personal information.

If you have any questions or concerns about our privacy practices, please contact us at

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